How We Can Help Your Team
Our Psychiatric Acute Services (PACS) program is designed specifically to support emergency departments by offering real-time virtual psychiatric assessments. With a growing shortage of qualified mental health providers, our services provide rapid response and timely care, helping reduce wait times and alleviate pressure on your ED staff.
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As the industry leader in virtual psychiatric care and emergency department support, we leverage advanced technology to provide high-quality, comprehensive assessments that determine the appropriate level of treatment. Our step-by-step communication process fosters clarity and collaboration, helping patients access the right care at the right time—whether it’s Outpatient, Intensive Outpatient, Partial Hospitalization, Inpatient, or Residential Care.
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We provide 24/7/365 virtual services to assist your team in delivering optimal care, always prioritizing the most appropriate and least restrictive treatment for each patient. All of our clinicians are master’s or doctoral-level professionals, fully licensed in the state of Washington. Contact us today to discuss how we can support your team.
Services We Offer
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Virtual Behavioral Health Assessments
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Patient Care Coordination
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Inpatient Bed Searches
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Outpatient Safety Planning and Recommendations
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Designated Crisis Responder (DCR) Referrals
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ITA Consultations and Assessments
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Risk Assessments
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Medical Social Work
Reduced Wait Times in Emergency Departments
Our real-time virtual psychiatric assessments enable patients to receive immediate care, reducing delays and ensuring timely intervention. By quickly evaluating each patient's needs, we direct them to the appropriate level of care, alleviating congestion in emergency departments and improving overall patient flow.
Streamlined Communication Across Care Teams
Our team collaborates closely with ED staff to ensure seamless communication throughout the patient’s journey, from assessment to treatment. This collaboration ensures that patients transition effectively to the right care options, whether it's outpatient therapy or inpatient.
24/7 Coverage by Licensed Professionals
Our licensed clinicians are available within a moment's notice 24/7; ready to ease the burden of emergency department staff. This round-the-clock coverage ensures that no patient is left waiting for critical psychiatric care, promoting quicker intervention and improving patient outcomes.
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Increased Efficiency in Care Delivery
Our virtual assessments optimize the use of in-person staff by conducting psychiatric evaluations virtually. This enables your on-site team to focus on other urgent care needs while ensuring patients receive timely and comprehensive treatment, ultimately enhancing overall care efficiency.
"Implementing real-time virtual psychiatric assessments has transformed our emergency department. The seamless communication between our team and the remote clinicians has not only reduced wait times but also ensured that every patient receives the right care at the right time. This service has significantly improved our workflow and patient outcomes, and we couldn't be more pleased with the results."